We're hiring! Business Operations Manager

An exciting new position is opening at National Observer at the executive level: business operations manager.

This job is at the centre of our organizational structure. The best fit would be a person with experience in running online campaigns for a political organization or a non profit, but also MBAs, CPAs and other financial professionals with a facility for achieving ambitious sales goals are encouraged to apply. You must live in Vancouver to be considered for this position.

The context

Journalism across the world is in a state of profound transformation. The advertising business model that media companies thrived on for decades is on the brink of collapse. Facebook and Google now attract the majority of online advertising spend and are only expected to grow their dominance, leaving news organizations scrambling for new ways to pay for in-depth reporting, while trying to compete for eyeballs with cheap clickbait content.

But here's the exciting part. Our experience shows that once people read our reporting and work, we can achieve success in converting these readers to subscribers. As readers continue to subscribe, you will help us transform National Observer into a profitable, reader-funded operation that is robust enough to publish independent, hard-hitting investigative and solutions journalism, in-depth features that inspire and inform and analysis that provokes conversation and action. Over the next two years, with your help, that's what we we will do.

With offices in Ottawa, Toronto and Vancouver, and reporters across the nation, we've got Canada covered.

Responsibilities

• The business operations manager will manage the sales team, insuring quotas are met and that our relationship with our readers grows every day.
• Managing growth of the paying subscriber base,monthly budgets, and responsibility for constantly updating the business plan and annual projections are central to this position.
• Meeting ambitious monthly and quarterly targets to grow paying subscriber base.
• Define, develop and oversee execution of National Observer’s digital marketing vision and strategy in collaboration with the CEO.
• Oversee outsourced jobs and insure contractors are delivering.
• Work with the paywall software system and National Observer's lists and customer relationship software
• Establish, maintain and report on key performance indicators relevant to digital marketing programs.
• Financial management and oversight.
• Create and update business plans, lead monthly budget meetings, annual forecasting.
• Immersion in data and analytics and an ability to communicate numbers clearly back to team,
• Participating in online advertising sales, group subscription sales and sponsorship sales.
• Produce proposals and reports and make presentations to stakeholders.

Required experience, skills and knowledge include:

• Experience in business management for a political organization, media company, or relevant non profit in managing list building, digital fundraising and conversion
• Exceptional and established leadership skills including strategic capability, attention to detail, and the ability to set priorities and maintain focus;
• Self-motivated, high achiever, entrepreneurial mindset, and the ability to work with a strong team;
• Knowledgeable about digital marketing strategies and tools such as SEO, Twitter analytics, Facebook analytics and Google analytics;
• Demonstrated excellent business judgment/instincts and an understanding of the role and importance of sales measurement;
• MBA, CPA, Advanced Degree in Statistics, or a minimum of 8 years experience in related job a plus
• The National Observer hires on the basis of merit and is committed to employment equity. We encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities and members of visible minorities. English is the official language used at National Observer.

Position: Full Time, Permanent Employee
Compensation: $70,000 to $80,000 range + quarterly bonuses for achieving sales goals
Location: Vancouver

Please send resume with cover letter explaining why you want to work for National Observer to [email protected]

APPLICATION DEADLINE: 5:00 pm January 25, 2018

We will only be replying to candidates we wish to interview for the position but we appreciate your interest in the job.